Are virtual agents the solution to providing seamless customer service in the future? With rapid advancements in AI website technology, chatbots are becoming increasingly capable to understand and respond to customer queries. Many businesses are already adopting chatbots on their websites and social media platforms to manage basic customer service … Read More

Social engineering methods are a cunning form of manipulation that preys on human weaknesses. These crafty attackers exploit our trust, often through devious methods, to compromise systems. Their toolkit is vast and constantly evolving, leveraging a range of tactics, from impersonation to emotional coercion. They weave elaborate scenarios designed… Read More